1Information We Collect
Michigan Security Systems collects information you voluntarily provide to us and information collected automatically when you use our website or services.
Information You Provide Directly:
- Contact information — name, business name, phone number, email address, and physical address when you submit an inquiry, request a free assessment, or contact us
- Project details — information about your property, security needs, and installation requirements that you share during consultations
- Payment information — billing details for services rendered (processed securely through our payment processors; we do not store full card numbers)
- Communications — records of emails, phone calls, and messages you send to us
Information Collected Automatically:
- Usage data — pages visited, time spent on our site, links clicked, and referring URLs
- Device information — browser type, operating system, IP address, and device identifiers
- Location data — general geographic location inferred from your IP address
- Cookies and similar technologies — described in Section 4 below
2How We Use Your Information
We use the information we collect for the following purposes:
- Providing services — scheduling site assessments, installing security systems, processing payments, and delivering support
- Communications — responding to inquiries, sending quotes, confirming appointments, and following up on projects
- Marketing — sending information about our services, promotions, and industry updates (you may opt out at any time)
- Website improvement — analyzing how visitors use our site to improve content and user experience
- Legal compliance — meeting our obligations under applicable laws and regulations, including Michigan contractor licensing requirements
- Safety and security — protecting our business, employees, and clients from fraud or unauthorized access
We do not sell your personal information to third parties for their own marketing purposes.
3Information Sharing & Disclosure
Michigan Security Systems does not sell or rent your personal information. We may share your information in the following limited circumstances:
- Service providers — trusted vendors who assist us in operating our business (e.g., email platforms, scheduling software, payment processors). These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf.
- Legal requirements — when required by law, court order, or government authority, including compliance with Michigan state licensing boards
- Business transfers — in connection with a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of that transaction
- Protection of rights — to protect the rights, property, or safety of Michigan Security Systems, our clients, or others
- With your consent — in any other circumstances where you have given us explicit permission
We never share your information with competitors or unrelated third parties for commercial purposes.
4Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and analyze site traffic. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies — necessary for the website to function correctly (e.g., form submissions, navigation)
- Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymous.
- Marketing cookies — used to track visitors across websites to display relevant advertising (e.g., Google Ads remarketing)
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
We also use Google Maps embeds on our city pages. Google's use of data is governed by Google's Privacy Policy.
5Data Security
Michigan Security Systems takes the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security practices include:
- SSL/TLS encryption for all data transmitted through our website
- Restricted access to personal information on a need-to-know basis among our employees
- Secure storage of business records with access controls
- Regular review of our data collection and storage practices
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at 586-466-4490.
6Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information, subject to certain exceptions (e.g., legal obligations)
- Opt-out of marketing — unsubscribe from our marketing emails at any time by clicking the unsubscribe link or contacting us directly
- Data portability — receive your information in a structured, machine-readable format
To exercise any of these rights, please contact us at Info@michigancamerasystems.com or call 586-466-4490. We will respond to your request within 30 days.
Michigan residents may have additional rights under Michigan law. We will honor all applicable legal requirements.
7Children's Privacy
Our website and services are directed toward commercial businesses and adult decision-makers. We do not knowingly collect personal information from children under the age of 13.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete that information from our records.
8Third-Party Links
Our website may contain links to third-party websites, including our manufacturer partners (Hanwha, Axis, Hikvision, Dahua, Avigilon, Bosch, Resideo, Alarm.com, PDK, Verkada, Eagle Eye Networks), review platforms, and other industry resources.
We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply endorsement of that site's privacy practices.
9Changes to This Policy
Michigan Security Systems reserves the right to update this Privacy Policy at any time. We will notify you of material changes by:
- Posting the updated policy on this page with a revised "Last Updated" date
- Sending an email notification to clients with active service agreements (where we have your email address)
Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
